Terms & Conditions

Terms & Conditions for NON APG Performance Products.

For APG Performance Brakes Terms & Conditions, please refer to APG Performance Warranty Page. 

All approved returns are subject to a 20% restocking fee. Original shipping cost is non-refundable. Buyers is also responsible for the shipping costs back to our returns department. No returns, cancellations or refund allowed on custom ordered products and special orders once they are processed.

To be eligible for a return, the item must be in the same condition that the Customer received it. The Customer may also need to provide the invoice, receipt or proof of purchase. A Return Material Authorization (RMA) number and/or PayPal return request ID may be required for returns.

Order Cancellations are subject to a 15% cancellation fee if orders have been paid in full but has not yet been processed or shipped out and if customers wish to cancel due to buyer’s remorse. This is due to our web provider and merchant charging cancellation fees when issuing an order cancellation or refund.

Customer service is what we strive for. Damaged or defective items will be replaced or refunded at our expense if the item was indeed received damaged or defective prior to receiving pending investigation and approval with our returns department and shipping carrier. We will issue you a shipping label if needed to return the damaged/defective item back to us. Once returned, we will then go through the necessary steps in refunding you. Damaged/defective claim items are only valid 1 week after receiving said item. We are not responsible for any damaged/defective items after 1 week from delivery as this is a grace period for you to check your purchased items as soon as they are received.